Monday, January 4, 2010

How to Intergrate Microsoft Office Sharepoint with Microsoft Dynamics CRM

Would you like to learn how to intergrate Sharepoint with the Microsoft CRM? Before we do that, let's explore why the CRM is important. Microsoft CRM helps businesses build profitable customer relationships. Integrated Sales and Customer Service functionality enable workers to share info to improve sales success and provide consistent and economical customer service. Sales and Client Service options embody leads and chance management, a complete read of customer history, automated incident management and a searchable information base. Microsoft CRM also includes reporting technology for accurate forecasting and measurement of business activity and employee performance. Built using Microsoft .NET technologies, Microsoft CRM is easy to deploy, customise and use. Available from Microsoft Workplace Outlook and the Internet, Microsoft CRM integrates with alternative business applications and scales as your business grows.

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